FAQ

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Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary by location. Please contact our Customer Support team should you wish to arrange an international shipment.

How can I stay updated on new product releases and promotions?

Activate your profile on our website and follow our social media pages on Instagram, Facebook and LinkedIn to receive the latest updates, promotions, and exclusive offers.

What materials are used in your clothing?

Our clothing is crafted from high-quality materials designed for durability and comfort. Specific details can be found in the product descriptions.

How do I determine my size?

Refer to our size guide available on each product page to find the perfect fit for you.

Can I return or exchange clothing items?

Yes, we offer a hassle-free return and exchange policy.
Please review our Returns & Exchanges page for details

Are your waterproof backpacks truly waterproof?

Absolutely! Our backpacks are crafted with waterproof materials,
TIzip® Zips and High Frequency Welded Seams seams to keep your belongings dry in various conditions.

What does the LIFETIME warranty cover for the waterproof backpacks?

Our LIFETIME warranty covers manufacturing defects.
Please refer to our Warranty Information page for more details.

How do I claim the warranty for my backpack?

If you encounter any issues covered by the warranty,
please contact our Customer Support team, and they will guide you through the process.